Troubleshooting Games

LOUNGE

Having difficulties with the W Games? Try the tips below!

1. I'm having problems getting the game to load.

2. Can I make the game bigger?

3. Which browsers do the games work best in?

4. Can the games be downloaded to my computer?

 

I'm having problems getting the game to load.

(1) Update your Flash Player. All our games are built in Flash. Please ensure that you have the most recent version of the Flash Player. For more information, or to update your player for free, please visit: www.adobe.com/go/getflashplayer

(2) Clear your cache. The more you surf the web, the more temporary internet files get stored in your cache. When the cache gets very large, it can cause odd graphics problems. To clear your cache in IE:
• Go to "Tools" and choose "Internet options"
• Under "temporary internet files" click "delete files"

Note: The first time you re-visit your usual sites after you have cleared your cache, they may load a bit slower. This is normal. The next time you return, it will be back to usual speed.

(3) Close your browser windows & then re-open them.

If you have done these three steps and are still experiencing difficulties, please contact us

To return to your game, close this window. Or, click here to return to the main games page.

 

Can I make the game bigger?

Our games are optimized for play at a screen resolution of 800 x 600. You can play the games at any screen resolution, but if you have a higher resolution the games will appear smaller on the page.

To change your screen resolution (on PCs):
  » go to your desktop (ie. close or minimize all your open windows)
  » right-click the mouse button
  » choose "properties"
  » choose the "settings" tab (usually the last one on the right)
  » change the "screen resolution" setting to 800x600
  » click "OK"

To return to your game, close this window. Or, click here to return to the main games page.

 

Which browsers do the games work best in?

The W games have been tested to work on PCs (Internet Explorer & Firefox) as well as MACs (Safari & Firefox).

To return to your game, close this window. Or, click here to return to the main games page.

 

Can any of the games on wnetwork.com be downloaded to my computer?

At this time, downloadable versions of our games are not available.

To return to your game, close this window. Or, click here to return to the main games page.

Thank you!